This Privacy Policy explains how Pulse Locals, LLC ("Pulse Locals," "we," "us") collects, uses, and shares information when you visit pulselocals.com or our Pulse city directory websites, contact us, or purchase our advertising services.
1. Information we collect
- Information you provide: your name, business name, email address, phone number, business address, messages you send us, and the logos, images, and content you provide for your ads.
- Payment information: payments are processed by our third-party payment processor (such as Stripe). We do not store full card numbers on our systems. We receive limited information such as the card brand, last four digits, and billing status.
- Automatically collected information: basic technical data such as IP address, browser type, device type, pages visited, and referring pages, collected through server logs and standard web technologies.
Our in-venue digital screens display content only. They do not include cameras or microphones and do not collect personal information from people nearby.
2. How we use information
- To provide, design, and run your ads and directory listings
- To process payments, send receipts, and manage your subscription
- To respond to inquiries and provide customer support
- To send service-related notices, such as billing, policy, or production updates
- To maintain the security and performance of our websites and prevent fraud
- To comply with legal obligations
3. How we share information
We do not sell your personal information. We share information only:
- With service providers that help us operate our business, such as payment processing, web hosting, email, and customer management, under obligations to protect it;
- Publicly, as part of your advertising, such as the business information you choose to include in your ads and directory listing;
- When required by law, or to protect our rights, users, or the public; and
- In connection with a merger, acquisition, or sale of business assets.
4. Cookies
Our websites use only cookies and similar technologies that are necessary for the sites to function and for basic, aggregate analytics. You can control cookies through your browser settings.
5. Data retention
We keep personal information for as long as needed to provide our services and meet legal, tax, and accounting requirements, and then delete or anonymize it.
6. Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure.
7. Your choices and rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing emails at any time by using the unsubscribe link or contacting us. Virginia residents may have additional rights under the Virginia Consumer Data Protection Act where it applies. To make a request, email hello@pulselocals.com.
8. Children's privacy
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version here with a new effective date.
10. Contact us
Pulse Locals, LLC
333 Hedgelawn Ave
Roanoke, VA 24019
(540) 467-4751 · hello@pulselocals.com