This policy applies to all advertising plans sold by Pulse Locals, LLC ("Pulse Locals," "we," "us"), including the Base, Map Winners, and Limitless plans.
1. Billing
- Plans are billed monthly in advance, in U.S. dollars, starting on the date you sign up and recurring on the same day each month (your "billing date").
- Current prices: Base $199/month plus a $499 one-time setup fee; Map Winners $999/month with no setup fee; Limitless $2,499/month with no setup fee.
- Your subscription renews automatically each month until you cancel.
2. No refunds
All payments are final and non-refundable. This includes monthly plan fees and the Base plan's $499 one-time setup fee. We do not provide refunds or credits for partial months, unused time, or periods in which you chose not to use the services.
3. Cancel anytime
There is no contract, no minimum term, and no cancellation fee. You may cancel at any time by emailing hello@pulselocals.com or calling (540) 467-4751. We will confirm your cancellation by email.
4. When cancellation takes effect
Cancellation takes effect at the end of your current paid billing period. Your ads and directory listing stay active until then, and no further charges will be made after you cancel. To avoid your next monthly charge, cancel before your next billing date. Cancellation does not result in a prorated refund or credit.
5. Billing errors
If you are charged in error by us, such as a duplicate charge or a charge after a confirmed cancellation, contact us and we will correct it.
6. Contact
Pulse Locals, LLC
333 Hedgelawn Ave
Roanoke, VA 24019
(540) 467-4751 · hello@pulselocals.com